At Garnish by Nature, we are committed to protecting your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Create an account or register on our website
- Place an order or make a purchase
- Subscribe to our newsletter
- Contact us for customer support
- Participate in surveys or promotions
- Leave product reviews or comments
This information may include:
- Name and contact information (email, phone number)
- Shipping and billing address
- Payment information (processed securely by our payment partners)
- Order history and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing
behavior:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website or source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Communicate with you about your account or purchases
- Provide customer support and respond to inquiries
- Send promotional emails and newsletters (with your consent)
- Improve our website, products, and services
- Analyze website usage and customer behavior
- Prevent fraud and enhance security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality (shopping cart, checkout)
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings, but disabling certain cookies may affect
website functionality.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
Service Providers
- Payment Processors: To process secure transactions (Razorpay, etc.)
- Shipping Partners: To deliver your orders (Delhivery, Blue Dart, etc.)
- Email Service Providers: To send transactional and marketing emails
- Analytics Services: To analyze website traffic and user behavior
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service
- Protect the rights, property, or safety of Garnish by Nature, our customers, or others
- Prevent fraud or illegal activities
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through trusted gateways
- Regular security audits and updates
- Restricted access to personal information
Note: While we strive to protect your data, no method of transmission over the internet is 100%
secure.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
- Access your account information through your profile
- Update or correct your personal information
- Request a copy of your personal data
Marketing Communications
- Unsubscribe from promotional emails using the link in our emails
- Opt-out of SMS marketing by replying "STOP"
- Adjust email preferences in your account settings
Account Deletion
You may request to delete your account by contacting us at garnishbynature98@gmail.com. We
will retain certain information as required by law or for legitimate business purposes.
7. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal
information from children. If you believe we have collected information from a child, please contact us
immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of
these websites. We encourage you to read their privacy policies.
9. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce agreements
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated
"Last Updated" date. We encourage you to review this policy periodically.
11. International Data Transfers
Your information may be transferred to and processed in locations outside your country of residence. By using
our website, you consent to such transfers.
12. Contact Us
13. Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
